Dharaa provides an AI-powered legal agreement platform, including:

• AI Agreement Drafting: Conversational AI that generates legally structured agreements (rental/lease agreements, NDAs, freelance service agreements, employment contracts, and more) based on your inputs and Indian law
• Aadhaar eSign: Government-approved digital signatures with OTP verification, legally binding under the Information Technology Act, 2000
• Smart Document Vault: Encrypted storage for all your agreements with status tracking, search, filtering, and PDF export
• Stamp Duty Guidance: State-specific stamp duty information and recommendations for each agreement type
• Multi-Party Signing: Support for multiple signers with individual Aadhaar verification and signing links

We strive to provide reliable and continuous service availability. However:

• Services may be temporarily unavailable due to maintenance, updates, or technical issues
• We schedule maintenance during low-usage periods when possible and provide advance notice
• Emergency maintenance may be performed without prior notice
• Third-party service disruptions (e.g., Aadhaar eSign service providers, cloud infrastructure) may affect functionality

We reserve the right to:

• Modify, enhance, or discontinue features with reasonable notice
• Add new agreement types, features, and services (which may be subject to additional fees)
• Update AI models and algorithms to improve drafting quality and legal accuracy
• Implement security updates and patches without notice

To use Dharaa services, you must:

• Be at least 18 years of age
• Be a resident of India and accessing the service from within India
• Have the legal capacity to enter into binding contracts under the Indian Contract Act, 1872
• Hold a valid Indian mobile number (+91) for OTP-based registration
• Provide accurate, complete, and current registration information
• Have authority to bind your Indian-registered organisation if registering on behalf of a business
• Comply with all applicable Indian laws and regulations
• Not be prohibited from using our services under applicable laws

We reserve the right to refuse registration, suspend, or terminate accounts that we determine are being created or used from outside India.

When creating an account, you must:

• Provide accurate information including name, email address, phone number, and any required business details
• Complete any required authentication steps (including phone number verification)
• Accept these Terms and our Privacy Policy
• Not create multiple accounts to circumvent service limitations or pricing

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Implementing appropriate security measures on your device
• Promptly notifying us of any unauthorised access or security breaches at security@dharaa.ai
• Not sharing your account credentials with unauthorised individuals

You may use Dharaa services to:

• Draft legal agreements for legitimate personal or business purposes
• Sign agreements using Aadhaar eSign with proper authorisation from all parties
• Store, manage, and export your agreements through the document vault
• Use stamp duty guidance to understand compliance requirements for your agreements

You may not use our services to:

• Create fraudulent, misleading, or illegal agreements
• Forge or misrepresent the identity of any party to an agreement
• Use another person's Aadhaar credentials for eSign without their knowledge and consent
• Violate any applicable laws, regulations, or third-party rights
• Transmit malware, viruses, or malicious code
• Interfere with or disrupt our services or servers
• Attempt unauthorised access to our systems or other users' accounts
• Reverse engineer, decompile, or disassemble our software
• Use our services to develop competing products or services
• Scrape, mine, or extract data using automated means without authorisation
• Circumvent usage limitations, rate limits, or security measures
• Use AI-generated agreements for purposes that are unlawful under Indian law

We reserve the right to:

• Investigate suspected violations of these Terms
• Suspend or terminate accounts engaged in prohibited activities
• Report illegal activities to law enforcement authorities
• Take legal action to protect our rights and interests

IMPORTANT: Dharaa is a technology platform, not a law firm. Our services do not constitute legal advice. The AI-generated agreements are based on generally applicable Indian legal frameworks (including the Indian Contract Act 1872, the Information Technology Act 2000, state stamp duty laws, and relevant labour codes), but they may not address every specific legal situation or jurisdiction-specific requirement.

We strongly recommend consulting a qualified legal professional for:

• Complex or high-value transactions
• Agreements involving regulatory compliance in specialised industries
• Disputes arising from any agreement
• Situations where specific legal advice is required

While we design our AI to generate legally sound agreements:

• AI-generated content may contain errors or omissions
• Laws and regulations change over time; agreements may not reflect the most recent legal developments
• You are solely responsible for reviewing, verifying, and approving all agreement content before signing
• Dharaa does not guarantee the enforceability of any agreement in any court or jurisdiction

When using Aadhaar eSign through Dharaa:

• Digital signatures are processed through government-approved eSign service providers (ASPs/ESPs)
• Signed documents are legally binding under the Information Technology Act, 2000 and the Aadhaar Act, 2016
• You must ensure all signers have consented to signing and have provided their own Aadhaar credentials voluntarily
• Dharaa does not store Aadhaar numbers — they are transmitted securely to the eSign provider
• eSign availability depends on UIDAI and eSign service provider uptime

Dharaa provides stamp duty guidance for informational purposes:

• Stamp duty rates and rules vary by state and agreement type and are subject to change
• Dharaa does not process stamp duty payments or provide e-Stamp paper
• It is your responsibility to ensure proper stamping and registration of agreements where required by law
• An unstamped agreement that requires stamping may face admissibility challenges in court

All intellectual property rights in our services remain the exclusive property of Dharaa and our licensors, including:

• Software code, algorithms, and architecture
• AI models, training methodologies, and machine learning techniques
• User interfaces, designs, and visual elements
• Trademarks, logos, and brand assets
• Documentation, guides, and educational content
• Agreement templates, clause libraries, and legal frameworks

You are granted a limited, non-exclusive, non-transferable, revocable licence to use our services in accordance with these Terms.

You retain all ownership rights to:

• Agreements you create, finalise, and sign through Dharaa
• Personal and business information you provide
• Custom inputs and modifications you make to AI-generated content

By using our services, you grant Dharaa a limited licence to:

• Store, process, and transmit your content to provide services
• Use anonymised and aggregated technical and usage metrics to improve platform functionality, security, and reliability — without using your agreement content or personal data to train generalised AI models for resale or advertising
• Create backup copies for disaster recovery and business continuity
• Process data as required by law or legal process

This licence terminates when you delete content or close your account, subject to backup retention periods and legal requirements.

Content generated by our AI:

• Is provided to you as part of our services
• Is based on Indian legal frameworks, your inputs, and our AI models
• Is provided "as is" without warranties of accuracy, completeness, or legal enforceability
• Must be reviewed and verified by you before use
• Remains subject to these Terms and our Privacy Policy

If you provide feedback, suggestions, or ideas about our services:

• We may use them without compensation or attribution to improve Dharaa
• You grant us a perpetual, worldwide, royalty-free licence to implement suggestions
• We are not obligated to implement any feedback

Dharaa offers various pricing plans with different features, agreement limits, and capabilities. Current pricing is available at https://dharaa.ai/pricing and within the mobile application.

• Fees are billed as per your selected plan (per-agreement, monthly, or annual)
• Payment is due at the time of purchase or subscription renewal
• All fees are non-refundable except as required by law or specified in these Terms
• Prices are subject to change with 30 days' notice
• Applicable taxes (GST, etc.) will be added to all charges

We accept payment via:

• UPI
• Credit and debit cards
• Net banking
• Other payment methods as made available through our payment processors

Subscriptions automatically renew unless:

• You cancel before the renewal date through the app or by contacting support
• Your payment method is declined
• We terminate your account for violation of these Terms

If payment fails:

• We will attempt to notify you and retry the payment
• Services may be suspended after continued non-payment
• You remain responsible for unpaid fees

Refunds are generally not provided for digital services once delivered, except:

• For billing errors or duplicate charges
• As required by applicable consumer protection laws
• At our sole discretion for exceptional circumstances

Contact support@dharaa.ai for refund requests.

Our Privacy Policy governs data collection, use, and protection. By using our services, you agree to our Privacy Policy available at https://dharaa.ai/privacy. Among other things, our Privacy Policy explains that we do not use your agreement content or personal data to train generalised AI models for resale or for advertising purposes.

You are responsible for:

• Obtaining necessary consents from all parties whose information you include in agreements
• Ensuring you have the right to share any personal data (names, Aadhaar numbers, addresses) of agreement parties with Dharaa for processing
• Complying with privacy laws applicable to your business and agreements
• Handling data subject requests related to data you have collected and included in agreements

We implement appropriate technical and organisational measures to protect your data, including encryption at rest and in transit, access controls, and regular security audits. Details are provided in our Privacy Policy. However, you acknowledge that no system is completely secure, and you use our services at your own risk.

Our AI drafting engine:

• Generates agreements based on Indian legal frameworks and your inputs
• May produce outputs that require review and correction
• Improves over time through model updates
• Should not be relied upon as a substitute for professional legal advice

We do not use your agreement content or personal data processed by the AI to train generalised AI models for resale or advertising.

When using AI-powered features, you are responsible for:

• Reviewing all AI-generated agreement content before finalising or signing
• Verifying that agreements accurately reflect the intended terms between parties
• Ensuring agreements comply with laws applicable to your specific situation
• Seeking independent legal advice where appropriate

We do not warrant that our AI will:

• Produce accurate, complete, or error-free agreements
• Address all legal requirements for every jurisdiction or situation
• Replace professional legal counsel
• Guarantee enforceability of any generated agreement

DHARAA SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that:

• Services will be uninterrupted, timely, secure, or error-free
• AI-generated agreements will be legally accurate or enforceable in all situations
• Aadhaar eSign services will be available at all times (dependent on UIDAI and ASP/ESP uptime)
• Stamp duty guidance will reflect the most current rates and rules
• The platform will be compatible with all devices or operating systems

We disclaim all warranties related to third-party services, including Aadhaar eSign service providers, payment processors, and cloud infrastructure providers. Your use of third-party services is governed by their respective terms.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DHARAA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of or inability to access or use our services
• Any errors, inaccuracies, or omissions in AI-generated agreements
• Reliance on any agreement created through Dharaa without independent legal review
• Aadhaar eSign service failures or disruptions
• Unauthorised access, use, or alteration of your content or data
• Security breaches or data loss
• Any other matter relating to our services

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR Rs. 5,000 (RUPEES FIVE THOUSAND), WHICHEVER IS GREATER.

Some jurisdictions do not allow exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, epidemics, pandemics, government actions, internet service provider failures, or disruptions to Aadhaar/eSign infrastructure.

You agree to indemnify, defend, and hold harmless Dharaa, its affiliates, officers, directors, employees, agents, and licensors from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of our services
• Violation of these Terms or applicable laws
• Agreements you create, sign, or distribute through Dharaa
• Infringement of third-party rights
• Misuse of Aadhaar eSign or signing on behalf of parties without proper authorisation
• Claims by parties to agreements you created through Dharaa

We will:

• Promptly notify you of any claim subject to indemnification
• Provide reasonable cooperation in defence
• Allow you to control the defence and settlement (subject to our approval for settlements affecting our rights)

These Terms begin when you accept them and continue until terminated as described herein.

You may terminate your account at any time by:

• Using account deletion features in the app
• Contacting support at support@dharaa.ai

Termination does not entitle you to refunds for prepaid subscription fees.

We may suspend or terminate your account immediately if:

• You violate these Terms or our policies
• Your account is used for fraudulent or illegal activities
• You fail to pay fees when due (after notice and cure period)
• We are required to do so by law
• Continued provision of services creates security or legal risks

Upon termination:

• Your access to services will cease
• You should export your agreements before termination using the app's export features
• Your data will be deleted according to our retention policies (typically within 90 days)
• Outstanding fees become immediately due and payable
• Provisions that by their nature should survive (liability limitations, indemnification, dispute resolution) will remain in effect
• eSign audit trails will be retained as required for legal validity of previously signed documents

You may export your agreements as PDFs before termination using the app. After termination, we may delete your data and are not obligated to retain or provide it, except for records required by law.

We may modify these Terms from time to time to reflect:

• Changes in our services or features
• New legal or regulatory requirements
• Improved security or privacy protections
• Business model or pricing changes

For material changes:

• We will notify you via email or in-app notification at least 30 days before the effective date
• We will update the "Last Updated" date at the top of these Terms
• We will maintain an archive of previous versions upon request

By continuing to use our services after the effective date, you accept the modified Terms. If you do not agree with changes, you must terminate your account before the effective date.

Before filing a formal dispute, you agree to contact us at legal@dharaa.ai to attempt informal resolution. We commit to working in good faith to resolve disputes amicably.

These Terms are governed by the laws of India, without regard to conflict of law principles. The courts of New Delhi, India shall have exclusive jurisdiction over any disputes arising from these Terms.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Except for disputes that qualify for small claims court or intellectual property disputes, all disputes arising from or relating to these Terms or our services shall be resolved through binding arbitration under the Arbitration and Conciliation Act, 1996 of India.

The arbitration will be conducted:

• By a single arbitrator mutually agreed upon by the parties
• In English language
• In New Delhi, India or remotely via video conference
• With each party bearing their own costs (unless otherwise awarded by the arbitrator)

The following disputes are exempt from arbitration:

• Intellectual property disputes
• Requests for injunctive or equitable relief to prevent imminent harm
• Disputes involving amounts less than Rs. 50,000 (at the claimant's option)

These Terms, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and Dharaa.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Failure to enforce any provision does not constitute a waiver of that or any other provision. Waivers must be in writing to be effective.

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets with notice to you.

These Terms do not create a partnership, joint venture, employment, or agency relationship between you and Dharaa.

Notices to you may be sent to the email address or phone number associated with your account, or via in-app notifications. Notices to us should be sent to:

Dharaa Attn: Legal Department New Delhi, India Email: legal@dharaa.ai

These Terms are provided in English. Any translations are for convenience only, and the English version controls in case of conflicts.